Thank you for choosing The Shabby Tree. We are so very thankful for customers like you. Below you will find our return policy for all store items purchased from The Shabby Tree. Affiliate products and purchases are in no way included in this agreement as we do not directly sell affiliate items. You will have to contact the seller for returns on affiliate products.
To return an item purchased from The Shabby Tree, you must notify us within 30 days of purchasing the item. You will be eligible for a full refund minus shipping cost. You may also opt for an exchange if the proudct does not fit or is damanged. You will be responsible for shipping the proudct back to The Shabby Tree at the address provided before the 30 day time frame is up.
The Shabby Tree is not resposible for items being sent to the wrong address if you (the customer) does not provide the correct address. Customer error will result in lost merchandise that will not be eligible for returns, refunds, or exchanges.
We hope you understand that we have to have these guidelines in place. If you must make a return, we hope to make the process as easy and painless as possible.
Again, Thank you for being a Shabby Tree customer.